PRIVACY POLICY

1. Introduction

ZESTSPORTIE LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, browse our sporting goods products, place an order, or contact our customer support team.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue using our website.

2. Information We Collect

We may collect the following categories of information when you interact with our website:

2.1 Personal Information

When you place an order, contact us, or otherwise interact with our website, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number, if provided

  • Order details and purchase history

  • Information you voluntarily provide when contacting customer support

2.2 Payment Information

When you make a purchase, payment information is processed through our payment service providers. Depending on the payment method, this may include payment card details or other transaction-related information.

We do not intentionally store complete payment card numbers or card security codes on our own systems. Payment processing is subject to the applicable privacy and security practices of the relevant payment provider.

2.3 Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages viewed and links clicked

  • Date, time, and duration of website visits

  • Referring website addresses

  • Website performance and diagnostic information

This information helps us understand how visitors use our website and maintain its functionality and security.

2.4 Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart contents, analyze website performance, and improve the browsing experience.

Essential cookies may be used when necessary to provide the services you request. Where required by applicable law, we will request your consent before using non-essential cookies, such as certain analytics or advertising cookies. You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

3. How We Use Your Information

ZESTSPORTIE LLC may use the information we collect for the following purposes:

  • To process and fulfill orders for sporting goods and related products.

  • To arrange shipping and provide order confirmation, delivery updates, and other transactional communications.

  • To process payments, refunds, returns, and exchanges.

  • To respond to customer questions and provide customer support.

  • To maintain, operate, and improve our website and shopping experience.

  • To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other security issues.

  • To maintain business records and comply with applicable legal, tax, accounting, and regulatory obligations.

  • To send promotional communications where permitted by law and, when required, with your consent.

We use personal information only for purposes that are reasonably related to our business activities and consistent with applicable legal requirements.

4. How We Share Your Information

We do not sell your personal information for monetary consideration. We may disclose personal information to the following categories of recipients when necessary for the purposes described in this policy:

4.1 Service Providers

We may share relevant information with service providers that help us operate our business, including:

  • Payment processors

  • Shipping and delivery companies

  • Website hosting and technical service providers

  • Order management and customer support providers

  • Analytics and security service providers

These providers may process information on our behalf in accordance with their contractual obligations and applicable law.

4.2 Legal and Regulatory Authorities

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, or valid governmental requests, or to protect our rights, property, customers, and business operations.

4.3 Business Transfers

If our business is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

4.4 With Your Consent

We may share information for additional purposes when you have provided the required consent or otherwise authorized the disclosure.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, dispute resolution, fraud prevention, accounting, and legal compliance.

The retention period depends on the type of information, the nature of our relationship with you, and applicable legal requirements. When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to any applicable retention obligations.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. These rights may include:

  • Right to Know or Access: Request information about the personal information we collect, use, or disclose about you.

  • Right to Correction: Request correction of inaccurate personal information.

  • Right to Deletion: Request deletion of personal information, subject to applicable legal exceptions.

  • Right to Data Portability: Request a copy of certain personal information in a portable format, where applicable.

  • Right to Opt Out: Opt out of certain targeted advertising, sales of personal information, or profiling activities where these activities are covered by applicable privacy laws.

  • Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discrimination.

The availability and scope of these rights vary by state and may be subject to verification requirements and legal exceptions.

To submit a privacy request, please contact us using the email address provided in the Contact Information section below. We may need to verify your identity before processing your request.

8. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), may provide you with additional rights regarding your personal information, subject to applicable requirements and exceptions.

These rights may include the right to know, access, correct, and request deletion of personal information, as well as the right to opt out of the sale or sharing of personal information where applicable.

ZESTSPORTIE LLC does not sell personal information for monetary consideration. If our use of personal information constitutes a “sale” or “sharing” under California law, you may exercise your applicable right to opt out.

We will not unlawfully discriminate against you for exercising your privacy rights. You may submit a request by emailing us at the address listed below.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment platforms, or other external services. These third parties may collect and process information under their own privacy policies.

ZESTSPORTIE LLC does not control the privacy practices or security measures of third-party websites. We encourage you to review their privacy policies before providing personal information through their services.

10. Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If we become aware that we have collected personal information from a child under 13 in circumstances requiring parental consent, we will take appropriate steps to delete the information as required by applicable law.

Parents or legal guardians who believe a child has provided personal information to us may contact us using the details below.

11. International Data Transfers

Depending on the service providers we use and where our business operations are conducted, personal information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information are conducted in accordance with relevant data protection requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically to remain informed about how we protect your personal information.