CARRIAGE TERMS

1. Shipping Overview

At ZESTSPORTIE LLC, we are committed to providing a clear and reliable shipping experience for customers purchasing sporting goods and related products through our website.

This Shipping Policy explains our shipping destinations, order processing procedures, estimated delivery times, shipping arrangements, and delivery-related support.

We currently ship exclusively to addresses within the United States. Orders cannot be shipped to addresses outside the United States.

2. Shipping Destinations

ZESTSPORTIE LLC provides domestic shipping within the United States only.

To ensure accurate order processing and delivery, customers must provide a valid U.S. shipping address during checkout.

Our checkout system is intended to accept shipping addresses located within the United States. International shipping destinations are not available, and orders with shipping addresses outside the United States cannot be fulfilled.

Customers are responsible for ensuring that their shipping information is complete and accurate before submitting an order.

3. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Order processing includes order verification, product preparation, packaging, and shipment arrangement.

Business days are Monday through Friday, excluding applicable public holidays. Orders placed on weekends or public holidays will generally begin processing on the next business day.

Processing times may occasionally be affected by order verification requirements, product availability, unusually high order volumes, or other operational circumstances.

Customers will receive an order-related notification when applicable shipping information becomes available.

4. Estimated U.S. Shipping and Delivery Times

After an order has been processed and dispatched, delivery within the United States generally takes an estimated 3–7 business days.

The estimated overall timeframe is as follows:

  • Order Processing: 1–3 business days

  • Domestic Shipping: 3–7 business days after dispatch

  • Estimated Total Time: Approximately 4–10 business days from order processing commencement, excluding weekends, public holidays, and unforeseen delays

These timeframes are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, and other factors beyond our reasonable control.

5. Shipping Carriers

ZESTSPORTIE LLC may use established domestic shipping and delivery providers to transport orders within the United States.

Depending on the destination, shipment characteristics, and carrier availability, our shipping partners may include:

  • USPS (United States Postal Service)

  • UPS (United Parcel Service)

  • FedEx

The carrier selected for an individual order may vary according to operational requirements and delivery arrangements.

We will provide available shipping or tracking information when applicable. Listing these carriers does not guarantee that every order will be shipped through a particular provider.

6. Shipping Fees

Applicable shipping charges, if any, will be displayed during checkout before the customer confirms the order.

Customers are responsible for reviewing the shipping fees and the final order total before completing their purchase.

Any shipping charges presented at checkout form part of the total amount payable for that individual order. We do not impose recurring shipping charges or automatic future shipping fees for a completed purchase.

7. Order Tracking

When tracking is available, tracking details may be provided through a shipping confirmation email or another order-related notification.

Customers can use the tracking number on the relevant carrier's website to review shipment progress and available delivery updates.

Please allow time for tracking information to become active after the carrier receives and scans the package.

If tracking information is unavailable or has not been updated for an extended period, customers may contact us for assistance.

8. Delivery Address Accuracy

Customers must provide a complete and accurate U.S. shipping address, including the recipient's name, street address, city, state, and ZIP code.

ZESTSPORTIE LLC is not responsible for delivery difficulties caused by incorrect or incomplete address information supplied by the customer, except where responsibility is imposed by applicable law.

If you discover an address error after placing an order, please contact us as soon as possible. We will make reasonable efforts to correct the information before the order is dispatched, but changes cannot be guaranteed once shipment processing has begun.

Additional delivery arrangements or costs may apply if a shipment must be redirected or reshipped because of incorrect information supplied by the customer.

9. Delayed, Lost, or Missing Shipments

Although we work to facilitate timely delivery, shipments may occasionally be delayed because of severe weather, carrier disruptions, operational issues, incorrect address information, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and available tracking information.

We will review the shipment details and, where appropriate, coordinate with the shipping carrier to investigate the delay or missing package.

Any resolution, replacement, or refund will be handled in accordance with the circumstances, our applicable policies, and applicable law.

10. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or different from the product you purchased, please contact us promptly.

To help us review the issue, please provide:

  • Your order number

  • A description of the problem

  • Photographs of the affected product and packaging, where applicable

After reviewing your request, we will explain the appropriate next steps in accordance with our Refund Policy and applicable consumer protection requirements.

11. Delivery Notifications and Unsuccessful Deliveries

Customers should monitor available tracking updates and follow any delivery instructions provided by the carrier.

If a delivery attempt is unsuccessful, the carrier may provide additional instructions regarding redelivery, collection, or other available arrangements.

Customers are responsible for ensuring that the delivery location is accessible and that the recipient information is correct.

If a package is returned to us because of an incorrect address or repeated unsuccessful delivery attempts, we will review the circumstances and contact the customer regarding the available options.

12. Shipping Restrictions

Our shipping service is limited to domestic destinations within the United States.

We do not accept orders for international delivery, and our checkout process is intended to restrict shipping addresses to the United States.

Certain destinations or delivery locations may be subject to carrier-specific limitations. If an address cannot be serviced, we may contact the customer to discuss available options or cancel the order and arrange an applicable refund.